What is the Informed Minds App? Sometimes we all need a helping hand. The Informed Minds App is a psychological well-being App set up to help you feel supported and know where to get help. The Informed Minds App aims to support and help you with your Mental Health Wellbeing by providing a range of Lived and Learned short vlogs and blogs from young people & professionals on an A-Z list of Mental Health Wellbeing topics, tools and resources aimed at improving your wellbeing knowledge and a variety of practical tips that can help you maintain your personal wellbeing.
The App has been designed as a tool to improve your own self-awareness, self-reflection techniques and self-management. The App and the Licensor do not provide medical or clinical advice. The App is not intended to be a substitute for professional and expert advice, diagnosis or treatment. If you are feeling worried, if you are not feeling ok or if anything within the materials makes you feel uneasy, then please contact your GP or go to the section on ‘I’m not ok’ for links to other support services. Always seek the advice of your GP or other qualified health providers with any questions you might have regarding a medical condition and if you think you have a medical emergency or are in need of immediate psychological support and services (including suicidal ideation and self-harm) then call your GP or dial 999 immediately.
Please read these Terms & Conditions (‘Terms’) carefully because they govern your use of our App and Services (as defined below) We, Informed Minds Training & Consultancy Ltd of 1 Lisky Crescent, Fintona, Omagh, BT78 2HN (Licensor), license you to use: · Informed Minds App, version 1.2.32 mobile application software, the data supplied with the software, (‘App’) and any updates or supplements to it. · The related electronic documentation (‘Documentation’). · The services you connect to via the App and the content we provide to you through it (‘Services’). as permitted in these Terms and these Terms are made solely between you and us. We are solely responsible for the App and its content.
By using our App, you agree to be bound by these Terms. If you don’t agree to be bound by these Terms, then please do not use our App. *Apple and Goggle’s terms also apply. The ways in which you can use the App and any Documentation may be controlled by Apple & Google’s rules and policies and Apple & Google’s rules and policies will apply instead of these Terms where there is a difference between the two.
One of our main priorities is the privacy of our users. Under data protection legislation, we are required to provide you with certain information including who we are, how we process your personal data and for what purposes and your rights in relation to your personal data and how to exercise them. This information is provided in our PRIVACY NOTICE and it is important that you read that information.
We may need to modify the Terms at any time, to reflect changes in law or best practice or to deal with additional features that we introduce. If we do so, we’ll give you at least 7 days’ notice of any change and will let you know by posting modified Terms on the App, or, if you opt-in to email or SMS notifications, we will send you an email or SMS with details of the change(s). It’s important that you review the Terms whenever we modify them because if you continue to use the App after we have posted modified Terms on the App, you are indicating to us that you agree to be bound by the modified Terms. If you don’t agree to be bound by the modified Terms, then you may not use the App anymore and you can contact us at firstname.lastname@example.org to request a refund, which will reflect the period the App and the Service was available to you prior to cancellation. As our Services are evolving over time we may change or discontinue all or any part of the Services at our sole discretion.
The App requires an iPhone, iPad or android based device with a minimum of 13.10MB of memory and an iOS 11.0 and above or Android 5.0 and above operating system.
You must be 18 or over to accept these Terms and by the App and by purchasing the App you confirm that you are permitted to buy the App.
You represent and warrant that you are not located in a country that is subject to US Government embargo, or that has been designated as a “terrorist supporting country” by the US Government and that you are not listed on any US Government list of prohibited or restricted parties.
In return for your agreeing to comply with these Terms you may:
From time to time we may automatically update the App and change the Services to improve performance, enhance functionality, reflect changes to the operating system or address security issues. Alternatively, we may ask you to update the App for these reasons. If you choose not to install such updates or if you opt out of automatic updates you may not be able to continue using the App and the Services.
The App will always work with the current or previous version of the operating system (as it may be updated from time to time) and generally match the description of it provided to you when you bought it, save that we may update and/or change certain features of the App from time to time.
By using the App or any of the Services, you agree to us collecting and using technical information about the devices you use the App on and related software, hardware and peripherals to improve our products and to provide any Services to you.
You agree that you will:
not rent, lease, sub-license, loan, provide, or otherwise make available, the App or the Services in any form, in whole or in part to any person without prior written consent from us;
not copy the App, any Documentation or Services, except as part of the normal use of the App or where it is necessary for the purpose of back-up or operational security;
not translate, merge, adapt, vary, alter or modify, the whole or any part of the App, any Documentation or Services nor permit the App or the Services or any part of them to be combined with, or become incorporated in, any other programs, except as necessary to use the App and the Services on devices as permitted in these Terms;
not disassemble, de-compile, reverse engineer or create derivative works based on the whole or any part of the App or the Services nor attempt to do any such things, except to the extent that (by virtue of sections 50B and 296A of the Copyright, Designs and Patents Act 1988) such actions cannot be prohibited because they are necessary to decompile the App to obtain the information necessary to create an independent program that can be operated with the App or with another program (Permitted Objective), and provided that the information obtained by you during such activities: • is not disclosed or communicated without the Licensor's prior written consent to any third party to whom it is not necessary to disclose or communicate it in order to achieve the Permitted Objective; and • is not used to create any software that is substantially similar in its expression to the App; • is kept secure; and • is used only for the Permitted Objective; comply with all applicable technology control or export laws and regulations that apply to the technology used or supported by the App or any Service.
If you want to use certain features of the Services you’ll have to create an account (‘Account’). You can do this via the App. It is important that you provide us with accurate, complete and up-to-date information for your Account and you agree to update such information, as needed, to keep it accurate, complete and up-to-date. If you don’t, we might need to suspend or terminate your Account. You agree that you won’t disclose your Account details or password to anyone and you’ll notify us immediately of any unauthorised use of your Account. You’re responsible for all activities that occur under your Account, whether or not you know about them.
Subscription to the Informed Minds App & Auto-renewing Subscription * If you have access to the Informed Minds App via a different service or package supplied by the company then the auto-renewing subscription charges do not apply.
Subscription to the Informed Minds App is governed by Apple and Google Stores through an in-app purchase at an investment of £4.99 per month for a period of 12 months or £49.99 for an annual subscription. When you click to subscribe to either of the above purchase options, you will receive a 14-day free trial. At the end of the 14-day free trial, you will automatically role over to the subscription option you have chosen unless you cancel this subscription before the end of the 14-day free trial.
By purchasing the Informed Minds App through an in-app purchase, your subscription will automatically renew at the end of the 12 month period for another 12 month period, unless you cancel your subscription prior to the auto-renew date.
You can cancel your subscription to the Informed Minds App at any time on your phone by opening your Settings, tapping your Name, tapping Subscriptions and cancelling your subscription to the Informed Minds App.
Via the Services, users can select from a variety of options to create awareness, relaxation and self-improvement.
You understand and agree that the Services and the information on the App are not intended, designed, or implied to diagnose, prevent, or treat any condition, illness or disease, to ascertain the state of your health, or to be a substitute for professional medical care.
The App has been designed as a tool to improve your own self-awareness, self-reflection techniques and self-management. The App and the Licensor do not provide medical or clinical advice. The App is not intended to be a substitute for professional and expert advice, diagnosis or treatment. If you are feeling worried, if you are not feeling ok or if anything within the materials makes you feel uneasy, then please contact your GP or go to the section on ‘I’m not ok’ for links to other support services.
Always seek the advice of your GP or other qualified health providers with any questions you might have regarding a medical concern or condition and if you think you have a medical emergency or are in need of immediate psychological support or services (including suicidal ideation and self-harm) then call your GP or dial 999 immediately.
Not all activities described on the App are suitable for everyone. Do not use the Services provided through the App if you require immediate psychological assistance or while driving, operating heavy machinery, or performing other tasks that require attention and concentration. You understand and agree that you are solely responsible for your use of the App.
We welcome feedback, comments and suggestions for improvements to the Services or the App (‘Feedback’), including suggestions about additional topics and information to add to the App. You can submit Feedback by emailing us at email@example.com. If we have to contact you, we will do so using the contact details you have provided to us.
You grant to us a non-exclusive, worldwide, perpetual, irrevocable, fully-paid, royalty-free, sublicensable and transferable license under any and all intellectual property rights that you own or control to use copy, modify, create derivative works based upon and otherwise exploit the Feedback for any purpose.
If you want to learn more about the App or the Service or have any problems using them, please firstname.lastname@example.org.
If you think the App or the Services are faulty or misdescribed or wish to contact us for any other reason please email our customer service team at email@example.com. Please note that Apple and Google do not have any obligation to furnish you with maintenance or support services with respect to the App or the Services.
For the purposes of these Terms, (i) ‘Content’ means text, graphics, music, software, audio, video, works of authorship of any kind, and information or other materials that are posted, generated, provided or otherwise made available through the Services and the App and (ii) ‘User Content’ means any Content that users (including you) upload to the App.
The Content provided on the Informed Minds App has been created and supplied by third party contributors, both lived and learned experience and professional experience, and therefore it represents individual, personal opinions and advice based on personal experience only, we are not liable for any loss associated with use of such Content.
We do not claim any ownership rights in any User Content and nothing in these Terms will be deemed to restrict any rights that you may have to use and exploit your User Content. All intellectual property rights in the Services, App, any Documentation and Content throughout the world belong to us (or our licensors). The rights to the App, any Documentation and Services are licensed (not sold) to you. You have no intellectual property rights in, or to, the App, any Documentation or the Services other than the right to use them in accordance with these Terms. You agree not to attempt in any way to remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the App or the Content.
We are responsible to you for foreseeable loss and damage caused by us. If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking these Terms or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time you accepted these Terms, both we and you knew it might happen.
We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors or for fraud or fraudulent misrepresentation.
When we are liable for damage to your property. If defective digital content that we have supplied damages a device or digital content belonging to you, we will either repair the damage or pay you compensation. However, we will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.
We are not liable for business losses. The App is for domestic and private use. If you use the App for any commercial, business or resale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
Limitations to the App and the Services. The App and the Services are provided for general information purposes only. They do not offer advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of information obtained from the App or the Service. Although we make reasonable efforts to update the information provided by the App and the Service, we make no representations, warranties or guarantees, whether express or implied, that such information is accurate, complete or up to date.
Please back-up content and data used with the App. We recommend that you back up any content and data used in connection with the App, to protect yourself in case of problems with the App or the Service. Check that the App and the Services are suitable for you. The App and the Services have not been developed to meet your individual requirements. Please check that the facilities and functions of the App and the Services (as described on the appstore site and in any Documentation) meet your requirements.
We are not responsible for events outside our control. If our provision of the Services or support for the App or the Services is delayed by an event outside our control, then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event but if there is a risk of substantial delay you may contact us to end your contract with us and receive a refund for any Services you have paid for but not received.
In the event that the App fails to conform in accordance with these terms you may contact Apple or Google for a refund. For the avoidance of doubt, to the extent permitted by applicable law, the Apple and Google shall have no further liability to you in respect of a failure of the App to conform as set out in these Terms, and Apple shall have no responsibility to you in relation to the App.
We may end your rights to use the App and Services at any time by contacting you if you have broken these Terms in a serious way. If what you have done can be put right, we will give you a reasonable opportunity to do so.
If we end your rights to use the App and Services:
We may transfer our rights and obligations under these Terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.
You may only transfer your rights or your obligations under these Terms to another person if we agree in writing.
This agreement does not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement, except that you agree that Apple and its subsidiaries are third party beneficiaries of these Terms and they have the right to enforce these Terms against you as such a third party beneficiary.
Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these Terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.
These Terms are governed by the laws of Northern Ireland and you can bring legal proceedings in respect of the App in the courts of Northern Ireland. If you live in Scotland you can bring legal proceedings in respect of the products in either the Scottish or the Northern Irish courts. If you live in England or Wales you can bring legal proceedings in respect of the products in either the Northern Irish or the English courts.
Alternative dispute resolution is a process where an independent body considers the facts of a dispute and seeks to resolve it, without you having to go to court. If you are not happy with how we have handled any complaint, you may want to contact the alternative dispute resolution provider we use and you can contact us at firstname.lastname@example.org.